Privacy Policy

1. Who we are

Freshstart Botanica provides online and live floristry education. You can contact us at [email protected] or +1 (415) 555-0193.

2. Information we collect

• Account data: name, email, and password hash
• Payment metadata: transaction IDs (handled by payment processors; we do not store full card numbers)
• Course activity: lessons viewed, progress, submitted assignments
• Support messages and feedback
• Device and usage data: IP address, browser type, pages visited

3. How we use information

• Deliver and improve courses, personalize recommendations
• Process payments and maintain purchase records
• Provide support and respond to requests
• Detect, prevent, and address fraud or abuse
• Comply with legal obligations

4. Cookies and tracking

We use essential cookies for authentication and preferences, and optional analytics cookies to understand usage. You can update consent via the cookie banner or your browser settings.

5. Sharing and disclosure

We share data with service providers under contract (hosting, analytics, payment). We do not sell personal information.

6. International transfers

When transferring data internationally, we use industry-standard safeguards such as Standard Contractual Clauses.

7. Security

We apply encryption in transit, access controls, and regular reviews. No method is perfectly secure; report concerns to [email protected].

8. Your rights

Depending on your location, you may request access, correction, deletion, or portability of your data, and object to certain processing. Contact us to exercise your rights.

9. Data retention

We keep data only as long as necessary for course delivery, compliance, and dispute resolution.

10. Children

Our services are not directed to children under 13. We do not knowingly collect data from children.

11. Changes

We may update this policy. Significant changes will be notified via email or in-app notice.

12. Contact

Questions? Email [email protected] or call +1 (415) 555-0193.